Overview
Crash Champions is home to a collection of team members driven by a deeply-rooted purpose and guided by a powerful principle: Here, We Do More.
It’s the Crash Champions DNA and it’s the mark of who we are. Above everything, we believe in what we do; and we hold fast to the conviction of why we do it. As the largest founder-led collision repair service provider in the U.S., we serve our customers and business partners with an unexpected level of personal and professional service to build trust at every touch point.
Responsibilities
Review initial estimates and write/lock final estimates: write complete estimates after full disassembly and damage evaluation, and lock final estimates
Collaborate with Parts Managers to source, order and track parts: Communicate with Parts Managers to ensure correct parts are ordered in a timely manner
Conduct quality checks: Manage each repair throughout the process and ensure quality standards by performing in-process QC; Able to pull and review all data procedures for/with Body Technicians and conduct post scans
Ensure DRP compliance: Understand DRP guidelines regarding all aspects of the repair and conduct carrier specific audits.
Pre-close the final repair order: Handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are completed
Additional responsibilities as assigned
Qualifications
Basic/Required:
Minimum of 2 years' experience writing collision estimates in a fast-paced environment
Knowledge of collision repair process including knowledge of insurance procedures and requirements for a variety of carriers
Licensing required by state
Ability to work collaboratively with others to meet shared objectives
Proficient knowledge and use of estimating software
Proficient with Computers and other technology
Valid driver's license required
Legally authorized to work in the United States
Preferred:
Bilingual (Spanish)
Possesses DRP certifications
I-Car certification or able to obtain certification once hired
Experience working in CCC ONE Total Repair Platform
Benefits:
Medical / Dental / Vision
401K
Vacation
Additional elective benefits
Weekly Pay
Submit a Referral
Location US-MI-Center Line
ID 2023-2497
Category Customer Service/Support
Position Type Regular Full-Time
Remote No
Location : Address 8645 E. 10 Mile Road
